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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Shipping usually takes 3–7 business days, depending on your location. You will receive a tracking number once your order is shipped.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and secure online payment options available at checkout.
How can I track my order?
After your order is dispatched, we will send you a tracking link via email or SMS so you can monitor your delivery status.
Can I cancel or change my order after placing it?
Yes, you can request changes or cancellation within a limited time after placing the order. Please contact our support team as soon as possible.
What should I do if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, contact us within 48 hours with photos of the item. We will arrange a replacement or refund quickly.
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